Project Complete Duration By Using Network Diagram Construction Essay    Time of activity is calculated in forward pass and backward pass to determine float. Forward pass (earliest start + duration = earliest finish) to calculates earliest event time of activity which estimates project complete time for example; activity F earliest finish days are 18 (14 + 4). Latest event time of activity is calculated in backward pass (latest finish  duration = latest start) to determine activity in critical path and with float such as activity H latest start day are 20 (22  2). Total float = Latest finish  Earliest start  Duration. For example, float for activity C is 3 days (12 days  6 days -3 days)  Activity A to Q is calculated in a forward pass; therefore project duration is 47 days (Table 1). Critical path are activity with zero float such as activity B (6 days  4 days  2 days) base on above formula and others activities. Below are the activities in critical path.  Project will compete on 12 April 2011 which is calculated in a forward pass with 5 days working week exclude Saturday and Sunday (Table 2). For example, project start on 7 February 2011, activity A project duration is 4 days, therefore activity A will finish at 10 February 2011.  a) 1 day delay during activity F, project still complete on 47 days due to activity F have 4 days float. Even thought delay 1 day, activity F still got 3 days float (4 days  1 days = 3 days).  b) Activity P falls under critical path which mean activity with zero float. Therefore 1 day delay will increase project complete date from original 47 days to 48 days (47 days + 1 days delay = 48 days).  c) Activity Q is last activity. Activity Q also is an activity with zero float and on critical path. Conclusion, 1 day delay in activity Q will delay whole project complete date by 1 day. Then new project complete date will be 48 days in state of 47days.  Question 6  Project complete duration can be estimate by using network diagram. It helps project manager to monitor project easier base on duration of each activity. In other words, it helps manager to estimate the earliest time for activities to start and finish. On other hand it also helps to predict latest start and finish time for the activities to complete whole project without delay.  Furthermore, network diagram is link among each activity, it provide clear picture on how each activity perform in project and on critical path which may influence project duration if there is any delay. Besides, it saves research time and speed out the time to solve the problem which helps to avoid delay in project.  Moreover, activities in network diagram are depending of their completion means activity A must finish before activity B start. Each activity needs different time and resources to complete its part. Thus project manager able to allocate and fully utilize each activity time and resources with limited time and resources given.  Network diagram show the activities in critical path. Base on this information, project manager able to forecast and monitor on those activities fall in critical path properly to avoid any delay during the project. In case of delay, project manager able to plan the necessary step to backup the activity delay so the project will complete on time.  Base on network diagram, project manager able to make a decision whether project should speed out to save costs because of the shorter duration to complete or there is any opportunity costs while speeds out process take part. According to this, project manager able to monitor the budget with actual cost in each activity to avoid over budget from the project which may affect project future profit.  (636 word)  Appendix  Reference  http://tutor2u.net/business/production/critical-path-analysis.htm (view on 9/9/10 8:42am)  http://wiki.answers.com/Q/What_is_the_purpose_of_a_network_diagram (view on 2/9/10 1:36pm)  http://hadm.sph.sc.edu/courses/j716/cpm/cpm.html (view 9/9/10 9:01am)  Mike Field and Laurie Keller (1998) Project Management The Open University, UK  University of Sunderland (2005) SIM355 Managing Project, Version 2.0 The University of Sunderland, UK  Date: 4th October 2010  To: Board of Directors  From: Project Manager of Opening New Showroom in West England  Reference: A report submitted to Board of Director of Cooper and Cooper on feasibility stage Project Management Preview of Opening New Showroom for 150,000sqm.  Executive Summary  Project management team had been tasked with the responsibilities to handle the project of Cooper and Cooper with objective to open new customized showroom which include workshop, administration office, luxury motor vehicles display and allow trading in buying and selling luxury customized vehicles.  Project life cycle is used by project manager during project period to determine each stage in project life cycle is follow accordingly. Those stages are concept stage, development stage, implementation stage and terminal stage.  By undertaking feasibility study, project manager develop a business case, establish goal and objective of Copper and Cooper at concept stage. STEEP analysis is use to focus on factors should aware before project start. Team member include team leader has appointed.  In development stage, project plan has been created. It also includes financial plan by estimate total costs of the project and payback period. In addition, work breakdown structure has been created which helps in resources, quality, communication and procurement plan. Major categories risk has been determine and risk management model is use to manage risk.  Implementation stage more concern about how project manager control and monitor whole project when it has been started. Motivation of team member is essential key during the project. Therefore leadership style help team member and project manager motivate team member.  Project is complete at terminal stage and review of project has been done. Opening ceremony, trading and operation of new base is ready. Project manager and team member will be a consultant and relocated.  List of Table  Table 1: Stakeholder expectation to company 13  Table 2: STEEP analyses 15  Table 3: Work breakdown structure 16  Table 5: Prioritizing Potential Risks 18  Table 6: Estimate operation costs for the project 19  List of Chart  Page 1 of 46 1  Page 7 of 46 2  Table of Contents  List of Table 10  List of Chart 10  1.0INTRODUCTION 12  1.1Background of Cooper and Cooper 12  1.2Project Life Cycle 13  2.0CONCEPT STAGE 13  2.1Goal and Objective 13  2.2STEEP analysis 15  2.3Renovation and Security 16  2.4New Employment 16  3.0DEVELOPMENT STAGE 16  3.1Work Breakdown Structure 16  3.2Risk Categories 17  3.3Risk Management 18  3.4Risk Monitoring 18  3.5Cost Estimate 19  4.0IMPLEMENTATION STAGE 20  4.1Responding to risk 20  4.2Report Frequently 21  4.3Monitoring and Controlling 21  4.4Leadership and Motivation 22  4.5Managing and Administrating 23  4.6Approval from stakeholders 24  5.0TERMINATION STAGE 24  5.1Showroom preparation 24  5.2Open ceremony 24  5.3 Review and relocate team member 24  6.0CONCLUSION 25  APPENDIX 25  REFERENCE 45  Task 2  INTRODUCTION  The purpose of this report is to determine ability of the project management team to handle the project with objective to open new customized showroom which include workshop, administration office, motor vehicles display area, customer parking lots and associated landscaping.  Background of Cooper and Cooper  Automobile company normally faces the challenge on provides best product to customer which really met their requirement. Cooper and Cooper (CC) are company mainly focuses on customization of high quality motor vehicles such as Mercedes, Ferrari, Lamborghini, BMW and Range Rover.  Currently, they have 1 base in the south West of England and had acquisition new additional base of 150,000sq meters to build a custom showroom that allow trading in buying and selling luxury customized vehicles.  Project Life Cycle  Project manager use project life cycle (PLC) to defined planning methodology which include goal setting, define costs, establish time and project controlling. PLC comprises four stages: concept, development, implementation and terminal (Chart 5 in appendix).  CONCEPT STAGE  Goal and Objective  Goal and objective of company may create motivation and focus performance. Therefore effective objective must be specific, measurable, agreed, realistic and time limited (SMART). In addition, other objectives such as customer and employee satisfaction and ethical practices will increase value of company in long term (Table 1).  Table 1: Stakeholder expectation to company  Stakeholder  Expectation from company  shareholder  Return on dividend base on money invest  employee  yearly salary increment and bonus  government  tax computation base on profit generate  supplier  Continue supplier and payment on time  customer  Services satisfaction  Therefore, preproject evaluation should be use to monitor project objective and overall strategy of the CC. Chart 1 below shows world yearly production of motor vehicles. According to this table, CC goal is to achieve 25% of the selling luxury customize motor vehicles base on car production in UK and achieve sustainable growth of 20% annually.  Chart 1: World motor vehicle production (source: http://oica.net/category/production-statistics/)  (For a breakdown of production by country in the world, refer Table 8 in appendix)  Most of companies determine selling price as a cost + profit but hereby non-cost principle: selling price  cost = profit are better way for CC to determine the selling price. Reasonable and acceptable selling price will help to stay competitive. Lean management is the way to create a sustainable continual improvement strategy and goal.  STEEP analysis  Besides internet factors that influence by both shareholder and stakeholder, CC should focus on external factor that may affect project by using STEEP analyses before open new base which shows table 2 below:  Table 2: STEEP analyses  Social  Increase population life style by create more job opportunity and more income  Technologies  Aware of rapid technologies change in environment which will affect productivity  Economy  Increase in life style, gross domestic production (GDP) will increase therefore economy of nation, company and employee of company will increase  Ecological  Better living environment such as improve in transportation, education and etc  Political  Aware on changes in government policies such as health and safety law for employee (Table 9 in appendix )  Renovation and Security  Showroom design will create right mood for customer to purchase motor vehicles. Thus renovation is an essential sales tool. Furthermore, security of showroom is major concern with valuable motor vehicles display so security alarm system such as CCTV and infrared for night security should be installed. Table 10 in appendix shows the detail costs for renovation and estimate will complete in one year for date of commission.  New Employment  New head of project and departments such as engineering, customer services and etc should be employed to run new base daily activities. Therefore this showroom will provide employment for 60 people. Project team leader should be appointed to specially take care of each part of the activities base on their experience and skill.  DEVELOPMENT STAGE  Work Breakdown Structure  Once concept stage had been approved by related parties and new team leader had been employed. Team leader will monitor and control their team activities on below work structure. Therefore project schedule can map out and cost able to estimate after completion of work breakdown structure (WBS). WBS also helps to identify risk of the project too.  Table 3: Work breakdown structure  Project Manager  Renovation  Finance  Security  Marketing and customer services  HR and Admin  Engineering  Customize Decoration Sale Facilities Invoices Electrical  Services Purchasing Customer research Entrance Receive Plumbing  Recruitment Customer complain Cost Interior design  Events show Payment  Risk Categories  Once work had been allocated, we need to categories type of the risk. Table 4 in below show the categories of risk which may face during project period:  Table 4: Major categories of risk (source: SIM335 Managing project, UOS (2005))  Risk category  Example  Technical  Fail to change and get information regarding new technology, design error or omissions  Environment  Culture of organization such as same model of motor vehicles not accept by all population in the world  Financial  Cash flow problem, budget cuts and corporate unpredictability  Resources  Specialize skill people and equipment not available  Human  Lack motivation for employee will increase human error, personality conflict and miscommunication  Logistical  Material supplier problem such as shortest in material or excess credit limit and period  Government  Different government policies for different countries and change in rules and regulation  Market  Motor vehicles model fail to meet customer requirement and competitor produce new motor vehicle with meet customer requirement  Risk Management  Risk categories had defined, risk management model is the way to manage risk (Table 11 in appendix). According to risk management, objective of project need to define then only able to identify potential risk and monitor whether impact of the risk to such project. Example, logistical risk will affect project duration in case lack material for renovation.  This logistical risk can be preventing by sign contract with supplier to confirm they will supply sufficient material when there is shortage. Furthermore payment period and credit limit should monitor properly to avoid excess limit given by supplier. Logistical risk can be avoided by sign contract with supply. Thus this risk had transfer to supplier.  Risk Monitoring  Whole team member should work together to report, monitor and plan the risk when they find that potential risk rise. Potential risk event will impact project costs, time and scope. As a result, project costs will increase; time will extent and scope of business will be limited. Therefore prioritizing potential risks (Table 5) is useful to assessing risk on impact and ability to influence whole project.  Table 5: Prioritizing Potential Risks  High impact:  Low ability to influence  High impact:  High ability to influence  Low impact:  Low ability to influence  Low impact:  High ability to influence  Impact  Ability to influence  Site plan for new base should be submit to government department to get approval before renovation start. Equipment and material such as engine for motor vehicle should be purchase table 12 in appendix shows how purchasing procedure should be done.  Cost Estimate  In reality, most of the shareholders are concern with when can they get back their money after invest to this project. Table 6 below is the simple calculation on payback period for the equipment purchase. Base on below table; estimate payback period for project is 7 years because of the positives cumulative cash flow.  Estimate costs for cash outflow are the operation cost incurred at initial of project (year 0) and there is no other additional cash. Cash inflow is the cash receive from the sales generate.  Table 6: Estimate operation costs for the project  IMPLEMENTATION STAGE  Responding to risk  According to risk categories and management in development stage, risk responsibility of stakeholders should take into consideration (Table 7).  Table 7: Respond to risk (source: SIM335 Managing project, UOS (2005))  Risk respond  Description  Risk Reduction  Deduce risk by hire lack experience employment.  Risk Transfer  Transfer risk to thirty parties by sign contract or agreement  Risk Acceptance  Accept risk rather plan it due to low impact  Political risk cannot neither be reduce or transfer but only can be accept even thought impact is high  Mitigating risk  Reduce risk before event happen such as well maintain on technologies  All project team member moves to site on this stage and project team leader should take care of their part to make sure project will complete as plan. Orientation given to all team members to make sure they know the procedure and activities they involve.  Report Frequently  Weekly meeting will conduct on every Monday morning for each team leader to participate on the status of their activity and problem facing. Problem will bring out to find the better solution to solve without delay project completion.  Monitoring and Controlling  Chart 2: Monitoring and controlling process (source: http://en.wikipedia.org/wiki/File:Monitoring_and_Controlling_Process_Group_Processes.jpg )  Project comparing planned outcome and actual outcome will be done on the meeting and ongoing project evaluation according to process flow in chart 2. This is to make sure actual cost of work perform will not exceed budgeted cost of work perform by 10% maximum and measure the status of the project.  Submission of changes request form (table 13 in appendix) and project communication form (table 14 in appendixes) is compulsory in case of changes during the project. This is to monitor and control project quality and resources  Leadership and Motivation  Project Manager should ensure employment motivation during project period. Therefore Maslows hierarchy of needs will help to increase motivation (Chart 3)  Chart 3: Maslows hierarchy of Needs (Source: http://psychology.about.com/od/theoriesofpersonality/a/hierarchyneeds.htm)  Leader is the essential for increase motivation because leader role is to get things done and drive change through team member. Leadership styles as show in chart 4 below:  Chart 4: Leadership style (source: http://www.nwlink.com/~donclark/leader/leadstl.html)  (For details of leadership styles, refer table 15 in appendix)  Managing and Administrating  Renovation such as floor, roof, stairs and external works undertake as per design which follow government rules and regulation. Electrical, gas and light installed after completion of ceiling renovation. Furniture and fitting, office equipment such as air-conditional and workshop facilities had been purchase and fix accordingly.  Workshop and office area constructed at estimated size of 35,000sqm. High quality vehicles will display in showroom therefore showroom facilities and interior decoration done at estimated size of 95,000sqm. The balance 20,000sqm will as a parking lot for customer during entrance to showroom. Completions of showroom pass to shareholder and stakeholder to review and approved. Corrections actions will be done as per shareholder and stakeholder requirement.  Approval from stakeholders  After approval from stakeholder and shareholder base on renovation done, event team prepare for showroom opening ceremony. Motor vehicles will move in and display as per plan and design. Reconfirm all had been done and complete as per plan by using checklist (Table 16 in appendix).  TERMINATION STAGE  Showroom preparation  1 manager, 3 sales assistants and 2 administration assistant staffs will be employed as an operations team for the showroom. Showroom need to obtain Certificate of fitness from government agencies before start trading. Showroom operation hours are determined according to healthy and safety act.  Open ceremony  List down guest name for shareholder and stakeholder to decide who will be inviting for opening ceremony and sent out the invitation card to ceremony. All documents for project will be update and filling before signing off and finalist project.  Review and relocate team member  Project completion evaluation must be done to confirm completion of project by using project checklist (table 16 in appendix) and wait for opening ceremony. Once opening ceremony done, showroom can start to operate and trading for luxury customized vehicles. Project manager and team will base on Cooper and Cooper for at least six month after showroom open for consultation.  CONCLUSION  This report shows the purpose of the Cooper and Cooper to have new base. Project life cycle used to determine how project should conduct. At the concept stage of project life cycle, internal and external factors should be concern. Goal and objective, costs for renovation are determined. Development stage mention team leader and their member work base on work breakdown structure. Way to identify risk and necessary step should be taken for that potential risk.  Implementation stage is the actual renovation work start in showroom and related equipment purchase. Correction step taken upon shareholder and stakeholder requirement. Termination stage is confirm project had completed and preparation for opening ceremony. Project manager and team member will relocate.  (2064 words)  APPENDIX  Chart 5: Project life cycle (source: http://www.mpmm.com/project-management-methodology.php)  Concept stage  Development stage  Implementation stage  Terminal stage  Table 8: Breakdown of production by country in the world (Source: http://oica.net/category/production-statistics/)  Country  Cars  Commercial vehicles  Total  % change  Argentina  380,067  132,857  512,924  -14.10%  Australia  188,158  39,125  227,283  -31.00%  Austria  56,620  15,714  72,334  -52.20%  Belgium  524,595  12,510  537,354  -25.80%  Brazil  2,576,628  605,989  3,182,617  -1.00%  Canada  822,267  668,365  1,490,632  -28.40%  China  10,383,831  3,407,163  13,790,994  48.30%  Czech Rep.  967,760  6,809  974,569  3.00%  Egypt  60,249  32,090  92,339  -23.00%  Finland  10,907  64  10,971  -38.70%  France  1,819,462  228,196  2,047,658  -20.30%  Germany  4,964,523  245,334  5,209,857  -13.80%  Hungary  180,500  2,040  182,540  -47.30%  India  2,166,238  466,456  2,632,694  12.90%  Indonesia  352,172  112,644  464,816  -22.60%  Iran  1,359,520  35,901  1,395,421  9.50%  Italy  661,100  182,139  843,239  -17.60%  Japan  6,862,161  1,072,355  7,934,516  -31.50%  Malaysia  447,002  42,267  489,269  -7.80%  Mexico  942,876  618,176  1,561,052  -28.00%  Netherlands  50,620  25,981  76,601  -42.20%  Poland  819,000  65,133  884,133  -7.10%  Portugal  101,680  24,335  126,015  -28.10%  Romania  279,320  17,178  296,498  20.90%  Russia  595,839  126,592  722,431  -59.60%  Serbia  8,720  1,355  10,075  -13.40%  Slovakia  461,340    461,340  -19.90%  Slovenia  202,570  10,179  212,749  7.50%  South Africa  222,981  150,942  373,923  -33.60%  South Korea  3,158,417  354,509  3,512,926  -8.20%  Spain  1,812,688  357,390  2,170,078  -14.60%  Sweden  128,738  27,600  156,338  -49.30%  Taiwan  183,986  42,370  226,356  23.70%  Thailand  313,442  685,936  999,378  -28.30%  Turkey  510,931  358,674  869,605  -24.20%  Ukraine  65,646  3,649  69,295  -83.60%  UK  999,460  90,679  1,090,139  -33.90%  USA  2,246,470  3,462,382  5,708,852  -34.30%  Uzbekistan  110,200  7,700  117,900  -43.30%  Supplementary  302,450  110,109  412,559  -22.40%  Total  47,952,995  13,761,694  61,714,689  -12.80%  Table 9: Summary of Workplace (Health, Safety and Welfare) Regulation 1992 UK lay down minimum standards for workplace and work in or near building (source: www.cipd.co.uk)  Employers duties and obligation to provide health and safety working environment for their employee  Publish a health and safety policy  Arrange for the appointment of health and safety representatives  Establish a health and safety committee if requested by a recognized trade union  Appoint a competent person to evaluate risks and hazards  Arrange periodic risk assessment  Consult with employee health and safety representatives  Present and inform employee of risks and combat risks at sources  Arrange protection from unavoidable risks  Provide health-risk surveillance and safety training  Provide safety training  Monitor and improve safety arrangements  Comply with the updated provision concerning healthy and safety posters and leaflets  Adopt work to the individual especially with respect to the design of workplaces  Alleviate monotonous work and develop a prevention policy  Appoint one or more competent persons to assist in undertaking preventative and protective measures  Establish procedures to be followed in the event of serious and imminent danger to persons working in the company  Require person at work who are exposed to serious and imminent danger to be informed of the nature of the hazards and steps taken to protect them  Table 10: Cost breakdown for renovation and security alarm system (source: www.davislangdon.com)  Cost Breakdown  Total cost (à £)  à £/à £Ã
 ½Ã ¡(gifa)  %  Substructure  114,000  85.07  6.12  Excavation and disposal off-site: 320à £Ã
 ½Ã ¡@ à ¿Ã ¡25  Ground slab, footings, column bases, filling to levels: 1,060à £Ã
 ½Ã ¡@ à ¿Ã ¡100  Frame and upper floors  113,400  84.63  6.08  Structural steelwork; UB and UC sections: 55tn @ à ¿Ã ¡1,600  Suspended concrete floor on permanent formwork: 280à £Ã
 ½Ã ¡@ à ¿Ã ¡80  Fire protection to steelwork: Item @ à ¿Ã ¡3,000  Roof  73,900  55.15  3.97  Aluminium standing seam roof cladding, including purlins, trims, cappings, insulation: 1,190à £Ã
 ½Ã ¡@ à ¿Ã ¡50  Upstands: Item @ à ¿Ã ¡2,000  Mansafe system: 165m @ à ¿Ã ¡75  Stairs  11,000  8.21  0.59  Precast concrete staircase handrails and balustrades: 2 nr @ à ¿Ã ¡5,500  External walls, windows and doors  291,000  217.16  15.61  Structural bonded glass to frontage with silicone joints and support, including automatic bi-parting entrance doors: 310à £Ã
 ½Ã ¡@ à ¿Ã ¡500  Coated aluminium double-glazed window system: 150à £Ã
 ½Ã ¡@ à ¿Ã ¡375  Aluminium louvres to glass frontage 1,500 projection; including support and brackets: 90à £Ã
 ½Ã ¡@ à ¿Ã ¡300  Entrance door for vehicles as integral part of glazing walling, including ironmongery and trimming: 2 nr @ à ¿Ã ¡4,500  Aluminium composite micro-rib profile wall cladding to sides and rear of showroom: 400à £Ã
 ½Ã ¡@ à ¿Ã ¡80  Steel fire escape doors: 3 nr @ à ¿Ã ¡900  Inner leaf of 140 block work: 200à £Ã
 ½Ã ¡@ à ¿Ã ¡45  Internal walls and partitions  68,400  51.04  3.67  Metal stud partitions to showrooms including support, up to 8m high: 320à £Ã
 ½Ã ¡@ à ¿Ã ¡65  Metal stud partitions including skim finish to offices, to 3m high: 300à £Ã
 ½Ã ¡@ à ¿Ã ¡45  Plasterboard including skim finish to external walls: 400à £Ã
 ½Ã ¡@ à ¿Ã ¡20  Proprietary glazed partitions: 100à £Ã
 ½Ã ¡@ à ¿Ã ¡225  Disabled WC cubicles: 2 nr @ à ¿Ã ¡800  WC cubicles: 4 nr @ à ¿Ã ¡50  Wall finishes  9,800  7.31  0.53  Emulsion paint finish to walls: 1,600à £Ã
 ½Ã ¡@ à ¿Ã ¡5  Vinyl wall lining or similar: 40à £Ã
 ½Ã ¡@ à ¿Ã ¡45  Floor finishes  114,300  85.30  6.13  Reinforced screeds to showrooms; 100 thick: 800à £Ã
 ½Ã ¡@ à ¿Ã ¡25  Screeds to common areas; 75 thick: 540à £Ã
 ½Ã ¡@ à ¿Ã ¡15  Ceramic floor tiles to showroom areas, including skirtings: 800à £Ã
 ½Ã ¡@ à ¿Ã ¡85  Carpet tiling to office and circulation areas: 450à £Ã
 ½Ã ¡@ à ¿Ã ¡20  Softwood skirtings: 300m @ à ¿Ã ¡8  Non-slip vinyl flooring to WC, including coved skirtings: 90à £Ã
 ½Ã ¡@ à ¿Ã ¡35  Entrance matting: 12à £Ã
 ½Ã ¡@ à ¿Ã ¡300  Ceiling finishes  45,200  33.73  2.43  Plasterboard suspended ceiling on concealed grid: 920à £Ã
 ½Ã ¡@ à ¿Ã ¡40  Mineral fibre suspended ceiling: 420à £Ã
 ½Ã ¡@ à ¿Ã ¡20